EasyIT’s Managed and Co-Managed Services (“EMS”) plan takes a proactive approach to IT maintenance – with our state-of the-art monitoring systems, we constantly check and inspect your servers and workstations to ensure that they are trouble-free.
Stop calling your IT company because something is broken! EasyIT will be able to catch computer problems before they become major issues that disrupt your business. You can even receive a report every morning telling you about the health of your systems.
EMS Services include:
- Automatic checks of your backups
- Monitoring of data drives
- On-going checks for “hacker” attacks
- Regular checks of E-mail systems
- Regular review of anti-virus program
- Review of critical events in server logs
- Uptime monitoring
- Auto-paging of on-call technicians
Additional services can include:
- “24×7” help desk to report and track issues
- Unlimited remote support
- Discounted rates for necessary on-site support and projects
- IT management consultation
- Anti-spam services
- On-line backups
Ever considered co-managed services?
Leverage an ideal mixture of your internal resources and our external resources. For a variety of reasons it can make perfect sense to have both on-site internal resources and at the ready external resources. Leverage our knowledge, help desk application, tools and experts while maintaining key internal staff.