Join Our Team

Senior Systems\Network Engineer – Managed Services Provider

Location: Central Ohio (Remote/Hybrid with training on-site)

Do you thrive on solving tough IT challenges, building reliable systems, and being the go-to expert when others are stuck? Do you enjoy working with a team that values collaboration, growth, and a little bit of fun along the way? If so, you might be the next Senior Systems Engineer to join EasyIT—one of Central Ohio’s fastest-growing technology companies.

Why EasyIT?

At EasyIT, we’ve been helping businesses simplify and strengthen their IT for nearly 30 years. Our clients see us as trusted partners, not just providers—and we’re proud of the reputation we’ve built. To keep up with demand, we’re expanding our Tier 3 engineering team, and we’re looking for someone who’s as passionate about technology as they are about teamwork.

We don’t just hire for skills—we invest in your career. With a clear professional development roadmap, we’ll give you the tools and training to take your expertise to the next level.

What You’ll Do

As a Senior Systems/Network Engineer, you’ll play a key role in designing, implementing, and supporting IT solutions across diverse client environments. From solving complex server issues to building resilient networks, you’ll be hands-on with a wide variety of technologies, ensuring our clients can focus on running their businesses while we keep their IT running smoothly.

Day-to-day responsibilities include:

• Configuring, and supporting LAN/WAN networks (Fortinet, Ubiquiti, and Meraki are a plus!)
• Troubleshooting and maintaining Windows Servers (2016, 2019, 2022) and hypervisors (VMware, Hyper-V)
• Supporting hybrid and cloud environments, especially M365 Modern Workplace solutions (Intune, Entra, Endpoint Manager, SharePoint, Exchange, Teams)
• Working with Azure environments and cloud integrations
• Collaborating with a talented IT team to resolve escalated issues and deliver exceptional client support
• Leveraging service ticketing systems and RMM tools to keep workflows efficient

What We’re Looking For

We value broad, adaptable technical expertise over narrow specialization. You should be curious, a fast learner, and thrive in varied environments. Most importantly, you should be a team player who enjoys working closely with colleagues and clients alike.

Preferred skills and experience:

• Strong LAN/WAN engineering background
• Deep knowledge of Windows Server and virtualization platforms
• Experience with Microsoft 365 administration and cloud solutions
• Exposure to Azure services and integrations
• Familiarity with service ticketing and remote monitoring/management tools
• Prior MSP experience is a plus

Compensation & Perks

• Salary: $65,000 – $90,000/year + bonus opportunities
• Schedule: Monday–Friday, standard 8-hour shifts with occasional on-call rotation (bonused)
• Benefits:
• 401(k) with matching
• Health, dental, vision, and life insurance
• Paid time off + parental leave
• Tuition reimbursement & professional development support
• Employee assistance & referral programs

About EasyIT

We’re more than an IT provider—we’re a team of 50+ professionals passionate about technology and people. Recognized as one of Central Ohio’s Fast 50 growing companies, we’ve built our success by creating a workplace where employees grow, thrive, and genuinely enjoy what they do.

Job Type: Full-time

Pay: $60,000.00 – $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Due to the nature of our client’s data security and compliance requirements, applicants must show proof of being a US citizen. Are you a U.S. citizen?

Ability to Relocate:

• Dublin, OH 43017: Relocate before starting work (Required)

Work Location: Hybrid remote in Dublin, OH 43017

Professional Services Manager – Managed Services Provider

Location: Central Ohio (Remote/Hybrid with training on-site)

Do you thrive on solving tough IT challenges, building reliable systems, and being the go-to expert when others are stuck? Do you enjoy working with a team that values collaboration, growth, and a little bit of fun along the way? If so, you might be the next Professional Services Manager to join EasyIT—one of Central Ohio’s fastest-growing technology companies.

Why EasyIT?

At EasyIT, we’ve been helping businesses simplify and strengthen their IT for nearly 30 years. Our clients see us as trusted partners, not just providers—and we’re proud of the reputation we’ve built. To keep up with demand, we’re expanding our Professional Services team, and we’re looking for someone who’s as passionate about technology as they are about teamwork.

What You’ll Do

We are seeking a skilled and motivated Professional Services Manager (PSM) to lead our Professional Services team. This role is responsible for managing client-facing projects, coordinating resources and ensuring timely and successful delivery of IT solutions. The Professional Services Manager (PSM) reports to our Chief Operating Officer (COO) and is responsible for overall management and performance of project delivery and its team. This individual oversees managing the Professional Services team, maintaining a positive work environment, delivering top-notch customer service, as well as delivering a project management plan that aligns with the company’s strategic objectives. The PSM is an active conduit of information for all areas Professional Services (PS), Managed Services (MS), Network Security Operations Center (NSOC) and EasyIT Connect. The PSM has responsibility for project activities including planning, scheduling, risk management and communication. This individual will work in our Connectwise Manage management system. This person coordinates technical resources as well as equipment handling through service ticket assignment and status follow-up. These projects may be internal to EasyIT, Managed Services or Professional Services in nature. The PSM will provide supervision and management of designated staff resources, both technical and non-technical.

Day-to-day responsibilities include:

• Supervise and mentor technical and non-technical staff within the professional services team, with guidance from HR Manager and COO
• Assemble and lead project teams for projects and PS board efforts
• Manage projects, including but not limited to new sites, site moves, application deployments, changes within a server environment, network implementations, migrations and deployments of devices
• In conjunction with the NSOC Manager, assist in management of EasyIT new tools implementation projects and other EasyIT initiatives that are needed to provide excellent service delivery
• Ensure EasyIT communicates in a timely manner with clients regarding project kickoff meetings, project status updates, project timeframes, Impact and Analysis Rollback plans for environmental impacting changes
• Track and manage change orders and budgeted hours on projects with the goal of project efficiency resulting in financial success of the company.
• Ensure systems documentation is updated before project closes
• Create and collaborate in creating PS KPI gauges and dashboards
• Participate in company team building events
• Work with technical resources to plan and manage risks on complex projects that are not yet templated
• Liaise with other internal teams to improve templated products to increase profitability on fixed fee projects
• As budget, schedule & skillset allow, be an additional technical resource on Go Live for migrations and deployments

What We’re Looking For

We value broad, adaptable technical expertise over narrow specialization. You should be curious, a fast learner, and thrive in varied environments. Most importantly, you should be a team player who enjoys working closely with colleagues and clients alike.

Preferred skills and experience:

• Proven ability to manage multiple projects and lead a technical team
• 4+ years of experience in project management, preferably within an MSP or similar IT services environment
• Strong understanding of IT infrastructure, networking, cloud services, and cybersecurity
• Excellent communication, organizational, and problem- solving skills
• PMP, ITIL, or similar certification is a plus
• Experience with project management tools
• Experience with a PSA is a plus

Compensation & Perks

• Salary: $100,000-$125,000/year + bonus opportunities
• Schedule: Monday–Friday
• Benefits:
• 401(k) with matching
• Health, dental, vision, and life insurance
• Paid time off + parental leave
• Tuition reimbursement & professional development support
• Employee assistance & referral programs

About EasyIT

We’re more than an IT provider—we’re a team of 50+ professionals passionate about technology and people. Recognized as one of Central Ohio’s Fast 50 growing companies, we’ve built our success by creating a workplace where employees grow, thrive, and genuinely enjoy what they do.

Job Type: Full-time

Pay: $100,000.00 – $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Dublin, OH 43017 (Preferred)

Ability to Relocate:

• Dublin, OH 43017: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Dublin, OH 43017