Help Desk Services

EasyIT's 24/7 help desk provides a local help desk service to all of our clients so their users can call us directly with any tech issue.
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Help Desk Services

Timely Help Desk Services and Support In Columbus and Central Ohio

  • Have a nagging computer issue that won’t go away?
  • Sick and tired of waiting on hold forever for your help desk team?
  • Need expert advice and not sure who you can call?

EasyIT offers help desk services and help desk support as part of our managed IT services program for all clients. Need a friendly and trustworthy voice on the other end of the telephone to answer your questions and just be there when you need help? EasyIT is here to make your experience easy.

Help Desk Services
Help Desk Services In Columbus

EasyIT Offers Help Desk Services To All Clients

Help Desk Services should never be limited to a certain amount of hours. Our Out-sourcing and Co-sourcing clients receive unlimited remote and on-site assistance at a fixed rate. IT issues cannot be predicted, so why limit your team to a certain number of hours each month for support? Your staff deserves to have reliable, friendly, and professional support and EasyIT makes it easy for your team to get the help they need.

  • Fast, friendly help desk support
  • A team of skilled help desk professionals
  • Expertise in a wide range of applications and technologies
  • Dedicated Support number for your business
  • Email support available

The EasyIT help desk hours are Monday to Friday from 8 AM to 6 PM, and we always have on-call support representatives available 24/7 for any emergencies.

Help Desk Services For Organizations Throughout Central Ohio

We are developing and implementing technology solutions that enable you to achieve your goals
24/7 availability to take care of any IT emergencies
Regular optimization and maintenance of your computer systems to minimize the chance of downtime
Operations training to your staff to ensure they can use technology effectively

EasyIT Help Desk Support is Perfect For Organizations With Internal IT Resources

Have internal IT resources?  The EasyIT Help Desk also serves as an extension to your in-house IT resources. Free your internal IT department resources to tackle more important and pressing IT issues, while EasyIT’s Help Desk tackles all your end-user help desk needs.

Plus, our easy-to-use tracking system allows you to quickly and conveniently determine how often your help desk is being contacted, so you can track down any potential problems. Your internal IT team won’t spend their valuable time resetting passwords or other low-level issues, and can instead work on moving your company into the future.

Columbus Help Desk Services

Time For A New Help Desk Service In Columbus?

Now is the perfect time to engage with EasyIT and take advantage of all the services of one of Columbus’s most trusted names in information technology. Our team is here to address any and all of your questions. 

Feedback From Great People Just Like You

Working With EasyIT As Your Organization's IT Services Provider Is Easy As 1,2...3

Initial Consultation

Discuss your needs and see if our services are a match.

Customized IT Plan

EasyIT will develop an IT services plan that meets the needs of your organization or business.

Results Happen

Meet our staff.  See our operations.  Truly understand how we make IT feel Easy for you.

How Much Should Your Organization Pay For IT Support Services in Columbus?

Many of our competitors will never reveal how much you should pay to outsource your IT support?

Not with EasyIT.

Download Your Free Complimentary Managed IT Services Pricing Guide.